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From69US$ /night
Check-in
24May2025Select date
Check-out
25May2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

2 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, 4321

Rooms & Amenities

City Lodge Hotel Umhlanga Ridge offers 168 air-conditioned rooms with queen or twin beds. Each room includes an en-suite bathroom with a bath and separate shower, a flat-screen TV with satellite channels, and tea and coffee facilities. Rooms feature an electronic safe large enough for a laptop, a desk with lighting and plugs, and free high-speed Wi-Fi. Some rooms have a sleeper-sofa or are designed for accessibility.

Dining Options

The hotel’s Sundowner Bar serves breakfast, lunch, and dinner, with options including Full English and Continental breakfast. Guests can also visit the nearby Gateway Theatre of Shopping, which has over 70 eateries ranging from local South African cuisine to international brands like Zara and Cotton On.

Leisure & Recreation

The hotel has an outdoor pool, a fitness center, and a seasonal pool. Nearby, guests can explore Umhlanga Rocks Beach, the Umhlanga Lagoon Nature Reserve, or the KwaZulu-Natal Sharks Board. The Gateway Theatre of Shopping offers an 18-cinema complex, IMAX Theatre, bowling, and karting.

Location & Transport

The hotel is across the road from Gateway Theatre of Shopping and 5 km from Umhlanga beaches. King Shaka International Airport is a 15-minute drive away. A roundtrip airport shuttle is available, and the hotel is 20 minutes from Durban International Convention Centre.

Services & Facilities

The hotel provides a 12-seater boardroom with a data projector and screen, same-day laundry, and complimentary parking. Free Wi-Fi is available throughout. Guests can check in online before arrival, and the front desk assists with local recommendations.

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Choose the Room

From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Double Room
Max:
2 persons
325 sq. feet 
Bed options:
1 Double bed
Garden view
Shower
Heating
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Twin Room
Max:
2 persons
325 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Double Room Disability Access
Max:
2 persons
325 sq. feet 
Bed options:
1 Double bed
Shower
Heating
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Center
Durban 9.4 mi
Airports
King Shaka International (DUR) 12.8 mi
Pietermaritzburg (PZB) 54.3 mi
Train
Durban Railway Station 8.8 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Garden area
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

2 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, 4321
Map view
2 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, 4321
Nearby
Broadway Theatre
The Barnyard Theatre
1000 ft
Broadway Theatre
The Barnyard
1300 ft
Cinema Nouveau
1300 ft
Restaurants
Sugarlicious
200 ft
shop 2
Krispy Kreme
500 ft
1 Palm Boulevard
McDonald's Umhlanga
1900 ft
317 Umhlanga Rocks Drive
R.K. 'S Vegetarian Fast Food
2100 ft
Near Gateway Mall

Guest Ratings & Reviews

Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
Great location
Friendly staff
Ants issue
Expensive dining
8.2/10
Great
Rooms
7.1
Location
8.9
Service
7.7
Dining
6.5
Guest reviews
8.2/10
based on 10 reviews
8.1
8.1/10 based on 1582 reviews
Vincent
United States of America, June  2024
7.6/10

My stay at the hotel was a mix of positives and negatives. The rooms, although comfortable, had some issues with ants in various areas and lacked amenities like a microwave and fridge. The view overlooking the pool was nice, though. The service was friendly and welcoming overall, but I faced a challenge when they refused to provide bottled water. The location was great, being conveniently situated just outside a shopping mall and close to the beach. However, the dining experience was quite pricey, especially for simple meals like toast and tea.

Rooms
7.0
The rooms were comfortable but had ants in several areas. They were missing a microwave and fridge.
Service
8.0
The staff was really friendly and accommodating, except for the incident with the water request.
Location
9.0
The hotel's location was amazing, right by a shopping mall and close to the beach.
Dining
7.0
The dining was good, but the prices were on the expensive side, especially for simple options like toast and tea.
Facilities
7.0
Great location
Ants issue
Greg
United States of America, April  2024
7.8/10

The hotel was conveniently located near a food court and a shopping mall which was very practical. The rooms, although a bit challenging to access due to the steps, were clean and comfortable but could sometimes be noisy and have a slight smell of cigarettes. The service was friendly and always available, offering a variety of helpful amenities. The location was central, within walking distance of various shops and restaurants. Overall, the facilities were satisfactory and the value for money was reasonable.

Rooms
7.0
The rooms, despite being next to the street and sometimes noisy, were clean and comfortable up some steps.
Service
9.0
The service was super friendly and always available to assist with various amenities.
Location
8.0
The location was very central, walking distance to shops and restaurants, making it convenient for guests.
Dining
7.0
Facilities
8.0
The facilities provided were quite adequate and met our needs during the stay.
William
United States of America, March  2024
7.0/10

My stay at the hotel was mostly positive. The location is superb, right opposite Gateway mall, making it very convenient. The rooms, although not soundproof, were clean and comfortable. However, the service, while they did the basics, fell short of my expectations. Dining was also a bit pricey for what was offered.

Rooms
7.0
Although the rooms are not soundproof, ours was clean and comfortable.
Service
5.0
The service at the hotel did the basics but was not up to scratch.
Location
9.0
The location is perfect, right opposite Gateway mall.
Dining
6.0
The dining options were very expensive for our taste.
Facilities
8.0
The hotel offers a range of facilities that are convenient for travelers.
Mike
United States of America, March  2024
7.4/10

The hotel has a great location just outside a shopping mall and close to the beach. The rooms presented a challenge with cigarette smoke smell and lack of soundproofing but were clean and comfortable overall. The service was friendly but lacked attention to detail. The dining options were good but expensive, and the facilities were satisfactory.

Rooms
7.0
The rooms had a slight cigarette smoke smell from guests smoking where they shouldn't and were not the most soundproof, although they were clean and comfortable.
Service
7.0
The staff was friendly but missed some details like providing body creams and shower caps. They were generally available to assist.
Location
9.0
The location was amazing, being just outside a shopping mall and very central, with everything easily accessible.
Dining
7.0
The dining was good but on the pricey side. Options were available but could be more budget-friendly.
Facilities
7.0
The facilities were satisfactory but could use some improvement to enhance the overall guest experience.
Convenient Location
Expensive Dining
Edgar
United States of America, January  2024
7.4/10

The hotel's location is superb with close proximity to the Gateway mall, offering easy access to shopping and dining options. The rooms, although a bit challenging to reach with steps and a distance from reception, were clean. However, the wait time for readiness was long, and there were ants in various areas of the room. The service is friendly and efficient despite the busy atmosphere. Dining options are good but come at an overpriced tag. The facilities are decent though basic.

Rooms
7.0
Rooms were clean despite the inconvenience of being up some steps and far from reception. Ants were an issue in multiple areas.
Service
8.0
The staff, while overwhelmed with the busy setting, managed to be helpful and friendly. They were in control of the situation.
Location
9.0
The hotel's location is excellent, right by the Gateway mall and close to various amenities, making it a convenient spot to stay.
Dining
7.0
The dining experience was good, but prices were higher than expected considering the basic nature of the offerings.
Facilities
6.0
Facilities are fine but basic, providing the essentials without any standout features.
Joe
United States of America, January  2024
7.4/10

I had a comfortable stay at the hotel but found the rooms slightly outdated without a wardrobe. The cleanliness and comfort were impressive, although the absence of a microwave and fridge was a drawback. The service was attentive and accommodating, even if amenities like body creams were missing initially. The location was perfect, being close to the Gateway Mall and within walking distance of shops and restaurants. However, the dining options were marked by high prices which may not suit everyone.

Rooms
7.0
The rooms were very clean and very comfortable, but a bit outdated without a wardrobe.
Service
8.0
The service at City Lodge was very caring about our comfort and offered alternatives when needed.
Location
9.0
The location was perfect due to its proximity to Gateway Mall and the ease of access to shops and restaurants.
Dining
6.0
The dining experience was marred by high prices but offered quality options.
Facilities
7.0
The facilities provided met basic needs adequately.
George
United States of America, November  2023
7.4/10

My stay at the hotel was quite pleasant. The rooms were spotless and cozy, although I missed having a wardrobe. The location was top-notch, offering easy access to shopping and dining options. The service was attentive, but there were some lapses in amenities in the room. The dining experience was decent but a bit overpriced.

Rooms
8.0
The rooms were very clean and very comfortable, just lacked a wardrobe.
Service
7.0
The service was very caring about our comfort, but missed some essential amenities in the room.
Location
9.0
The location was superb and convenient, close to shops and restaurants.
Dining
6.0
The dining experience was good, although a tad pricey for the offerings.
Facilities
7.0
The facilities provided were satisfactory but not exceptional.
Kathryn
United States of America, October  2023
8.2/10

My stay at the hotel was mixed - the room took quite a while to be ready, but it was spacious and had the amenities I requested. The location, although a bit far from the reception, was perfect for shopping right opposite the Gateway mall. The service was top-notch, with welcoming staff ready to assist in any way. The dining was good but pricey for simple meals, though the smoothies were a treat.

Rooms
7.0
The room I received wasn't ready on time, and I had to wait over 1.5 hours. However, once I got in, it was spacious and had what I needed.
Service
10.0
The service here was truly awesome. From the gate to the restaurant, everyone was friendly and welcoming, always willing to help.
Location
9.0
The location couldn't be better, right across from Gateway mall, making shopping and dining incredibly convenient.
Dining
7.0
While the dining was good overall, I found it to be quite expensive for the simple breakfast options available. The smoothies, however, were a highlight.
Facilities
8.0
The hotel offered a range of facilities and services, ensuring a comfortable and convenient stay.
John
United States of America, October  2023
7.4/10

The hotel is perfectly situated on the doorstep of Gateway Mall, offering a central location with easy access to shops and restaurants. The rooms, although clean and ready for my stay, appeared a bit tired. The service was very caring and accommodating, but the request for water was refused, suggesting some areas were overwhelmed. The dining experience was good overall, but a bit expensive for a simple meal. The facilities were adequate for my needs.

Rooms
7.0
The rooms were clean and spacious, but looked tired.
Service
7.0
The service was very caring about our comfort and offered alternatives, but requesting water was a challenge.
Location
9.0
The location was perfect, right on the doorstep of Gateway Mall and close to shops and restaurants.
Dining
6.0
The dining experience was good, but slightly expensive for what was offered.
Facilities
8.0
The hotel's facilities were adequate for a comfortable stay.
Henry
United States of America, July  2023
7.6/10

The hotel's location is superb, just outside a shopping mall and close to the beach, offering easy access to dining options. The rooms, however, lacked some amenities like a minibar fridge or microwave and had thin walls that allowed noise to pass through.

Rooms
7.0
The rooms were clean and comfortable but lacked amenities like a minibar fridge or microwave. The thin walls made it easy to hear noises from neighboring rooms.
Service
8.0
The service was friendly and welcoming from all staff members, but they refused to provide water when requested.
Location
9.0
The hotel's location is superb, just outside a shopping mall and close to the beach, providing a convenient and safe area to explore.
Dining
6.0
The dining options were a bit limited and on the expensive side, but the location was great for accessing other food choices.
Facilities
8.0
The hotel offers a range of facilities, including car hire and laundry services, enhancing the overall stay experience.
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